More planning information

Of course, a decent planning document contains more than just a series of tables. Sometimes, we might need to bring specialists on board to define the necessary amount of servers, the hardware configuration, and so forth.

Security-related information such as user accounts, remote access settings, or simply the phone numbers of the firewall administrators, can help the project team to finish a Siebel CRM infrastructure provisioning on time.

Certainly, the project plan will include a timeline. We will not go into details of project management in this book, but we should ensure that our project plan provides enough time and money for training—for both technicians and the end user community.